Data & AI Microsoft
Data & AI Microsoft
Conversational AI for Enhanced Customer Experiences
Invillia leverages Azure Bot Services, Copilot Studio, and generative AI with RAG (Retrieval Augmented Generation) to build bots that respond based on internal sources, documents, and contextual data. The solution is multichannel (WhatsApp, Teams, web), integrated with CRMs and ERPs, and includes embedded analytics focusing on NPS, efficiency, and scalability.
Invillia leverages Azure Bot Services, Copilot Studio, and generative AI with RAG (Retrieval Augmented Generation) to build bots that respond based on internal sources, documents, and contextual data. The solution is multichannel (WhatsApp, Teams, web), integrated with CRMs and ERPs, and includes embedded analytics focusing on NPS, efficiency, and scalability.
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Conversational artificial intelligence applied to customer service, support, and self-service channels
Conversational artificial intelligence applied to customer service, support, and self-service channels
We develop intelligent chatbots that automate tasks, offer 24/7 support in multiple languages and channels, integrate with existing systems and CRMs, and elevate the customer experience with personalized interactions and valuable insights.
Our Solutions
Our Solutions
Creation of intelligent chatbots in any language
Automated tasks and customer support
Data collection and insights + CRM integration
Increased customer satisfaction
Focus on customer experience
Personalized customer interactions
Focus on customer experience
Chatbot integration with existing systems and flows
Efficient customer support, 24/7, and in multiple channels
Omnichannel implementation
Personalized NLP
Competitive Advantages
Competitive Advantages
Engineers empowered by GitHub Copilot
Engineers empowered by GitHub Copilot
Expertise in GenAI and Microsoft technologies
Expertise in GenAI and Microsoft technologies
Focus on security, compliance, and personalized solutions
Focus on security, compliance, and personalized solutions
Personalized solutions for the local Market
Personalized solutions for the local Market
Commitment to ethics and responsibilities in AI
Commitment to ethics and responsibilities in AI
Tech Stack
Tech Stack
/ Azure Bot Services
/ Azure AI Services
/ Azure AI Foundry
/ Microsoft Cognitive Services
/ Microsoft Copilot Studio
/ Azure Bot Services
/ Azure AI Services
/ Azure AI Foundry
/ Microsoft Cognitive Services
/ Microsoft Copilot Studio
Ideal for Key Industries:
Ideal for Key Industries:
Retail
Manufacture
Financial Services
Technology
Heath
Public Sector
Revolutionize your customer experience!
Revolutionize your customer experience!
Strategic partnership with Microsoft and GitHub
Strategic partnership with Microsoft and GitHub
Partner enabled to run the official GitHub Copilot Adoption Framework
Microsoft Solution Partner in four areas
Invillia is part of the AI Revolution Company (AI/R), which is redefining the role of technology consulting and digital transformation models by embedding artificial intelligence (AI) across all industry sectors and every stage of customer engagement. Since 2003, with over 800 professionals, Invillia has been developing advanced, tailored solutions, turning business challenges into digital products and services for more than 250 clients, including market leaders such as PagBank, PicPay, and iFood.
Invillia is part of the AI Revolution Company (AI/R), which is redefining the role of technology consulting and digital transformation models by embedding artificial intelligence (AI) across all industry sectors and every stage of customer engagement. Since 2003, with over 800 professionals, Invillia has been developing advanced, tailored solutions, turning business challenges into digital products and services for more than 250 clients, including market leaders such as PagBank, PicPay, and iFood.
